1. Introduction
Welcome to Ai247bot ("we", "our", or "us"). These Terms and Conditions govern your use of our software-as-a-service platform and website (collectively, the "Service").
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
2. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you do not have permission to access the Service.
3. Service Description
Ai247bot provides chatbots for your business website that help to improve customer supports. The Service is provided on a subscription basis and includes the following features:
- AI chatbot for websites
- AI-powered conversation capabilities
- Custom knowledge base integration
- Analytics and reporting
4. Account Registration
To access and use the Service, you are required to create an account. By registering, you agree to:
- Provide accurate, up-to-date, and complete information during the registration process
- Maintain the confidentiality of your login credentials and prevent unauthorized access
- Notify us immediately of any suspected security breaches or unauthorized use of your account
- Accept full responsibility for all activities conducted under your account
5. Subscription and Payments
5.1. Payment Processing
- Payments for the Service are securely processed by Paddle.com, our authorized payment provider.
- All prices are displayed in USD ($) and include any applicable taxes unless stated otherwise.
- Payments are billed in advance on a recurring basis, as specified in your subscription plan.
5.2. Subscription Terms
- Subscriptions automatically renew at the end of each billing period unless canceled by the user.
- You can cancel your subscription at any time through your account settings.
- Refunds are not provided for unused portions of subscription periods unless required by applicable law.
- Changes to subscription plans (e.g., upgrades or downgrades) will be prorated based on the remaining term.
6. Acceptable Use Policy
When using the Service, you agree to:
- Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
- Refrain from:
- Engaging in unauthorized access, hacking, or other malicious activities.
- Disrupting the integrity or performance of the Service.
- Using the Service to store or distribute illegal, infringing, or harmful content.
- Sharing login credentials with unauthorized parties.
Failure to comply with this Acceptable Use Policy may result in suspension or termination of your account.
7. Data Collection and Privacy
Your use of the Service involves the collection and processing of certain personal data. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws. Details on how we collect, process, and protect your data are outlined in our [Privacy Policy]. Data collected may include:
- Email address and contact details
- IP address and geolocation
- Usage metrics related to Service performance
- Payment information processed by Paddle.com
By using the Service, you consent to the collection and processing of your data as described in our Privacy Policy.
8. Intellectual Property
8.1. Our Intellectual Property
- All content, trademarks, logos, and intellectual property related to the Service are owned by or licensed to us.
- You are granted a non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.
- Our trademarks and trade dress may not be used without our prior written permission
8.2. Your Intellectual Property
- You retain ownership of all data and content you input into the Service.
- By using the Service, you grant us a license to use, store, and process your data as necessary to provide and improve the Service.
9. Termination of Service
We reserve the right to suspend, restrict, or terminate your account or access to the Service immediately if:
- You breach any provision of these Terms.
- We are required to do so by law or legal process.
- The Service is discontinued or substantially altered.
Upon termination, your account and associated data may be permanently deleted, subject to applicable legal retention requirements.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available," without any warranty of any kind, whether express or implied. We disclaim all warranties, including but not limited to:
- Merchantability, fitness for a particular purpose, and non-infringement.
- Uninterrupted, error-free, or secure access to the Service.
11. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- Any indirect, incidental, or consequential damages, including lost profits or revenue.
- Any data loss, interruption of business, or reliance on the Service.
Our aggregate liability for any claims arising from or related to the Service shall not exceed the total subscription fees paid by you in the 12 months preceding the claim.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. In the event of material changes, we will notify you via email or through the Service. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India Jurisdiction.